Safety is Non-Negotiable
Every driver verified. Every vehicle tracked. Every trip monitored. Your safety is the foundation of every journey with Triveni Cabs.
Your Safety Is the Foundation of Every Journey
At Triveni Cabs, passenger safety is not an afterthought — it is the very foundation on which we have built our reputation. Since 2015, we have completed over 10,000 safe trips across North India, earning a 4.8-star safety rating from 2,847+ verified customers. Every ride you take with us is backed by a multi-layered safe cab service framework that covers driver verification, vehicle maintenance, real-time GPS tracking, emergency response, and dedicated women safety features.
What does this mean in practice? It means every Triveni Cabs driver undergoes a rigorous 6-step verification process — police background check, driving license validation with the Regional Transport Office, address verification, a practical driving skill test, medical fitness screening, and a personal behavioral interview. Drivers must have a minimum of 5 years of professional driving experience, and they are re-verified annually. Any driver with a complaint ratio above 2% is immediately retrained or removed from the fleet.
Our vehicle fleet safety standards are equally uncompromising. Every car is GPS-tracked in real time from our Agra control room. Vehicles undergo monthly maintenance checks covering brakes, tires, engine, AC, lights, and suspension. No vehicle older than 5 years operates in our fleet. After every trip, vehicles are thoroughly sanitized — door handles, seat belts, dashboard, steering, and AC vents are disinfected, with deep cleaning and fumigation performed weekly.
For women passengers traveling solo or at night, we provide enhanced safety protocols: trip sharing via WhatsApp, automatic monitoring of all rides between 9 PM and 6 AM, verified driver profiles with photo ID shared before pickup, and a dedicated priority helpline. Whether you are booking an outstation cab, an airport transfer, a local taxi, or a wedding car — your safety is guaranteed. Our 24/7 helpline (7668570551) is staffed by real humans, not automated bots, ensuring immediate response to any concern. Check our transparent pricing — no hidden charges, ever.
6-Step Driver Verification Process
No driver operates without clearing all 6 verification steps. Annual re-verification mandatory.
Police Background Check
Criminal record verification through local police and national database
License Verification
Driving license authenticity check with RTO validation
Address Verification
Physical address verification with government ID proof
Driving Skill Test
On-road driving test to assess city and highway driving skills
Medical Fitness
Health check including vision test and drug screening
Personal Interview
Behavioral assessment and customer service orientation screening
Vehicle Safety Standards
Every vehicle meets strict safety and hygiene standards before it hits the road
GPS Tracking
Real-time location monitoring with route deviation alerts
Regular Maintenance
Monthly checks on brakes, tires, engine, AC, and all critical systems
Vehicle Age Limit
No vehicle older than 5 years in our fleet - guaranteed modern vehicles
Sanitization
Full interior sanitization after every trip, deep cleaning weekly
Safety Equipment
First aid kit, fire extinguisher, and emergency tools in every vehicle
AC Servicing
Regular AC filter cleaning and servicing for healthy cabin air
Passenger Safety Features
Multiple layers of safety to ensure peace of mind on every journey
Trip Sharing
Share live trip tracking link with family via WhatsApp or SMS
24/7 Helpline
Round-the-clock support at 7668570551 for any emergency or concern
SOS Support
Instant emergency alert to our control room and nearest authorities
Driver Details
Complete driver profile with photo, name, vehicle number shared before trip
Insurance Cover
Comprehensive passenger insurance up to ₹5 lakh per person
Feedback System
Rate every trip. Low-rated drivers are retrained or removed from service
Women Safety Features
Enhanced safety measures for women passengers traveling solo or at night
Night Ride Monitoring
Enhanced GPS monitoring for all rides between 9 PM and 6 AM
Trip Sharing Alerts
Automatic trip start/end notifications to your emergency contacts
Verified Driver Profiles
Complete driver verification with photo ID shared before pickup
Priority Support
Dedicated women safety helpline with priority response
Hygiene & Sanitization Protocol
Comprehensive cleaning and sanitization standards for healthy travel
24/7 Emergency Support
Our control room is staffed round-the-clock. Call anytime for emergencies, complaints, or assistance.
Available 24 hours, 7 days a week
Call Emergency HelplineSafety FAQs
Common questions about our safety standards and protocols
How does Triveni Cabs verify its drivers?
Every driver undergoes a 5-step verification: police background check, driving license validation, address verification, driving skill test, and personal interview. Drivers must have 5+ years of experience. Re-verification happens annually.
Are the vehicles GPS tracked?
Yes, all vehicles are equipped with GPS tracking devices. Our control room monitors every trip in real-time. You can share your live location with family members. Any route deviation triggers an automatic alert.
What safety features are available for women passengers?
Women safety features include: trip sharing via WhatsApp, SOS panic button (call our helpline), priority female driver requests (subject to availability), automatic trip monitoring for night rides, and verified driver profiles with photo ID.
What happens in case of a breakdown or emergency?
Call our 24/7 helpline at 7668570551. For breakdowns, a replacement vehicle is dispatched immediately (within 60-90 minutes in cities, 2-3 hours in remote areas). For medical emergencies, we coordinate with local emergency services.
Are vehicles sanitized after every trip?
Yes, vehicles undergo thorough sanitization after every trip. This includes disinfection of door handles, seat belts, steering, dashboard, and AC vents. Deep cleaning and interior sanitization is done weekly. Sanitization certificates available on request.
What insurance coverage do passengers have?
All vehicles carry comprehensive insurance covering passengers. This includes personal accident cover of up to ₹5 lakh per passenger, third-party liability, and vehicle damage coverage. Insurance documents are available in every vehicle.
Can I share my trip details with family?
Yes, once your trip starts, you receive a booking confirmation with driver details (name, phone, vehicle number, photo). You can share this with family. GPS tracking link can be shared for real-time location monitoring.
How do you ensure vehicle maintenance standards?
Every vehicle undergoes monthly maintenance checks covering brakes, tires, lights, AC, engine, and suspension. Vehicles older than 5 years are retired from service. Service records are maintained digitally. Random quality audits are conducted.
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Travel Safe with Triveni Cabs
100% verified drivers, GPS tracked vehicles, 24/7 emergency support